Last updated: 11 November 2026
AfroQuest Brand Managers (Pty) Ltd (“AfroQuest”, “we”) respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).
Who we are
AfroQuest Brand Managers (Pty) Ltd, 168 Sunset Dr, Nooitgedacht, Muldersdrift, 1753, South Africa.
Email: info@afroquest.co.za · Phone and WhatsApp: +27 71 328 2583
What we collect
- Details you send us: your name, email, phone number, company, message and any links or files you share through our quote form, email, phone or WhatsApp.
- Subscription details: if you sign up for a monthly service plan, your name, email, phone number, the plan you chose and your payment status. Card and bank details are entered on Payfast’s secure pages and are never seen or stored by us.
- Website usage: pages visited, device and browser type, approximate location and the site that referred you, collected by Google Analytics through cookies.
- Social media: when you interact with our Facebook, Instagram or TikTok accounts, we see what those platforms show page owners, such as comments, messages and summary statistics.
Why we use it
- To reply to your enquiry, prepare quotes and deliver projects and services.
- To set up, bill and manage subscriptions you choose.
- To improve our website and content, using statistics that do not identify you.
- To publish and measure our own social media posts through the platforms’ official tools.
We do not sell your personal information.
Who we share it with
Only service providers who help us run the business: our website and email host, Payfast (payments), Google (Analytics, Business Profile) and Meta (Facebook, Instagram, WhatsApp). Some of these providers store data outside South Africa, under their own data protection terms.
How long we keep it
Enquiry, project and subscription records: up to 5 years after our last contact, for tax and warranty purposes. Analytics data: as set in Google Analytics (14 months).
Your rights
You may ask to see, correct or delete your personal information, or object to how we use it. You may also complain to the Information Regulator (inforegulator.org.za).
Deleting your data
Email info@afroquest.co.za with the subject “Delete my data” and the email or phone number you used to contact us. We will delete your information within 30 days, unless the law requires us to keep it, and confirm by email.
Cookies
Our website uses cookies for analytics. You can block cookies in your browser settings.
Changes
We may update this policy. The date at the top shows the latest version.